121 Benefits will be closed Thursday, November 26th & Friday, November 27th for the Thanksgiving holiday.
We will resume Customer Service phone coverage at 7:30 AM CT on Monday, November 30th.
For State of MN participants, there will be no payment delays. All claims received by noon on Friday, November 20th will be processed and considered for payment the following Friday, November 27th.
For all other participants, depending on your specific reimbursement processing schedule, your payment may be delayed by a few days. The deadline for reimbursements processed the week of November 30th is Wednesday, November 25th at 12:00 noon CT. You may check your account balance, the status of a claim, or reimbursement in your online account or via the mobile app.
Thank you and have a safe and happy holiday!