Our welcoming team of employee benefits professionals are some of the most experienced in the industry. Their long tenures with 121 Benefits and the industry are matched only by their ongoing commitment to our clients. Check out key leaders from the 121 Benefits team. 

As of October 1, 2020, 121 Benefits is owned by Benefit Resource, LLC. Check out the leaders for Benefit Resource.  

Cindy Terhaar

Operations Manager

Cindy brings over 20 years of product and client service experience with cafeteria, HSA, HRA, COBRA and transportation plans. Joining us in 2016, Cindy manages our customer service and benefit administration teams for all reimbursement accounts.  



Julie Thompson

Julie Thompson

Manager - Data Management

Julie has 20 years of extensive COBRA/Continuation and Retiree Billing experience. Since 2010, she has been supporting our clients and providing compliance expertise in this technically complex area. Julie manages the 121 Benefits data management team.  She is accountable for the staff and processes for enrollment, contributions, continuation file data and client reporting. Julie will also continue to serve as a continuation services compliance resource.  


Sharon Ritchart

Sharon Ritchart

Banking Manager

Sharon manages the financial aspects of plan administration, including billing, bank reconciliation, and financial reporting. She contributes more than 20 years of industry experience and has been with 121 Benefits since 2009.

Tim Nolan

Customer Service Manager

Tim’s experience involves over 20 years in the development and management of Customer Service/Call Center teams in various industries including 6 years in the administration of Flexible Benefits plans. Joining us in 2018, Tim manages the customer service teams for FSA, HRA, HSA plans and Continuation Services. 

Julie Dickens

Account Manager

Julie joined 121 Benefits in 2018, bringing over 16 years of healthcare and benefits industry experience with pre-tax accounts, COBRA/continuation and billing administration. Beginning with client implementation, she acts as a service and compliance resource for her accounts. Julie delivers dedicated and personalized services to support account relationships.

Julie Feiker

Account Manager

Julie is a 2019 addition to the 121 Benefits Client Services team. In her Account Manager role, she utilizes 15 years of experience in COBRA and pre-tax account administration with an emphasis on compliance, including more than 6 years working with VEBA funded HRAs, to enhance her support to clients.

730 2nd Avenue South, Suite 400
730 Building
Minneapolis, MN 55402-2446

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